Privacy policy
Discretion is central to everything we do. This policy explains what information we collect through this website, why we collect it, and how we protect it.
Last updated October 29, 2026
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.
What we collect
When you submit an inquiry through our website, we collect:
- your name
- your email address
- your phone number, if you choose to provide it
- the name of the person who referred you, if you choose to provide it
- the message you send us
We collect this information only when you choose to submit it.
Why we collect it
We use your information only to:
- respond to your inquiry
- arrange and prepare for a consultation
- keep a record of our communications with you
We never use your information for marketing, and we never disclose that you have contacted us.
Who has access
Your information is accessed only by arkona tech. We do not sell, rent or share your personal information with third parties.
We use Web3Forms to deliver form submissions to us. Their privacy policy is available on their website.
How long we keep it
We retain inquiry information only for as long as needed to serve you, or as required by Canadian law.
Your rights
Under PIPEDA, you have the right to:
- know what personal information we hold about you
- access that information
- correct any inaccuracies
- withdraw consent and request deletion
To exercise any of these rights, contact us through the inquiry form on our website or by phone.
Cookies and tracking
This website does not use cookies, advertising trackers or analytics services that track personal information.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.
Questions about your privacy?
For privacy questions or concerns, contact us through the inquiry form on our website.
If you believe your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario.